How Do I Track a UPS Package if the Tracking ID is Lost?

How Do I Track a Ups Package if the Tracking Id is Lost? In today’s fast-paced world, package delivery plays a crucial role in our lives. Read on for various methods and steps to track your UPS package even if you’ve lost the tracking ID.

How Do I Track a UPS Package if the Tracking ID is Lost?

Whether it’s a personal item or an important business document, we rely on reliable courier services to ensure our packages reach their destination safely and on time. 

UPS (United Parcel Service) is one of the leading courier companies globally, known for its efficient delivery network. 

However, what happens if you misplace or lose the tracking ID for your UPS package? Don’t worry; in this comprehensive guide, we will explore¬†


How Do I Track a UPS Package if the Tracking ID is Lost?

Lost tracking ID? No problem! UPS provides alternative methods to track your package without solely relying on the tracking ID. 

Here are six effective ways to track your UPS package even if you don’t have the tracking ID handy:

1. Contact UPS Customer Service

When you lose your UPS package’s tracking ID, the first step is to contact UPS customer service. 

The UPS customer service team is highly knowledgeable and can assist you in locating your package using alternative information such as the sender’s address, recipient’s address, and package contents. 

They will guide you through the process and help you retrieve the necessary tracking details.

2. Provide the Shipment Details

To track your UPS package without the tracking ID, ensure you have the necessary shipment details at hand. 

These details include the sender’s name, recipient’s name, origin address, destination address, and the approximate date of shipment. 

Providing accurate information will help the UPS customer service representative narrow down the search and locate your package more efficiently.

3. Utilize UPS My Choice

If you are a member of UPS My Choice, an online platform that offers enhanced package tracking and delivery options, you have an advantage. 

Log in to your UPS My Choice account and navigate to the tracking section. 

Enter the necessary details about your package, and UPS will provide you with the latest tracking information, even without the tracking ID.

4. Use UPS Mobile App

The UPS Mobile App is a convenient tool that allows you to track your packages on the go. Download the app on your smartphone and create an account. 

Once logged in, select the “Track” option and enter the required details, such as the sender’s and recipient’s addresses. 

The UPS Mobile App will provide you with real-time tracking updates, making it easier to locate your package, even if you’ve misplaced the tracking ID.

5. Check Delivery Confirmation Email

If you’ve lost the tracking ID but received a delivery confirmation email from UPS, it’s good news. The email contains essential information about your package, including the tracking number. 

Search your inbox for the email and retrieve the tracking number. Once you have the tracking number, you can use it to track your package on the UPS website or app.

6. Reach Out to the Sender

In some cases, the easiest way to track a UPS package without the tracking ID is to contact the sender directly. If you are the recipient, reach out to the person or company that sent you the package. 

They might have a record of the tracking ID or can contact UPS on your behalf to obtain the necessary information.


Losing the tracking ID for your UPS package can be a frustrating experience. However, with the various alternative methods available, you can still track your package effectively. 

In this guide, we explored six different ways to track a UPS package without the tracking ID, including contacting UPS customer service, utilizing UPS My Choice, and checking your delivery confirmation email. 

Remember to provide accurate shipment details and reach out to the sender if necessary. By following these steps, you can stay informed about your package’s whereabouts and ensure a smooth delivery experience.

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