What Happens if I Miss the Delivery of My UPS Ground Package

What Happens if I Miss the Delivery of My UPS Ground Package?

Most people that ship or receive packages wonder, “what happens if I miss the delivery of my UPS ground package?” This question is a common concern for people who rely on timely deliveries and so they would like to know the consequences and preventive measures they can take.

What Happens if I Miss the Delivery of My UPS Ground Package

When you order a package through UPS Ground, you expect it to arrive on time and in good condition. However, there may be instances where you’re unable to receive the package at the designated time or location.

In such cases, it’s essential to understand the implications and know what steps you can take to ensure a smooth resolution.

UPS typically delivers on time, from a day to five days, depending on the distance. That’s because they understand that time is of utmost importance in any business.

This is because missing a package delivery can lead to lots of inconvenience, delays, and even financial complications.

So it’s very important to ask, “What happens if I miss the delivery of my UPS ground package?” so that you’ll be aware of the consequences of missing a package delivery.


What Happens if I Miss the Delivery of My UPS Ground Package?

When you miss the delivery of a UPS Ground package, several consequences may arise, such as

Delayed Receipt: The most immediate consequence is that you won’t receive your package on the expected delivery date.

Rescheduling: You will need to take steps to reschedule the delivery or retrieve the package yourself.

Additional Costs: Depending on the circumstances, you may incur additional fees for rescheduling, redirecting, or holding the package.

Return to Sender: If you don’t take action within a specified period, the package may be returned to the sender.

Steps to Take When You Miss a UPS Ground Package Delivery

Now to answer the question, “what happens if I miss the delivery of my UPS ground package?” If you miss the delivery of your UPS Ground package, here are some steps you can take to address the situation:

1. Contacting UPS Customer Service

The first course of action is to contact UPS customer service. Reach out to their customer service helpline and provide them with the relevant details, such as the tracking number and your contact information. They will guide you on the available options to resolve the issue.

2. Rescheduling Delivery

One option is to reschedule the delivery for a more convenient time. UPS allows you to request a new delivery date through their online portal or by contacting customer service. Choose a date when you or someone reliable will be available to receive the package.

3. Redirecting the Package

If you won’t be available at the original delivery address, you can request UPS to redirect the package to a different location. This can be your workplace or the address of a trusted friend or family member who can receive the package on your behalf.

4. Picking Up the Package from a UPS Location

If you prefer, you can pick up the package yourself from a UPS location. UPS has various access points, such as UPS Stores and UPS Access Points, where you can collect your package. Check the tracking information to find the nearest location and their operating hours.

Preventive Measures to Avoid Missing UPS Ground Package Delivery

While it’s understandable that unexpected situations may arise, there are preventive measures you can take to minimize the chances of missing a UPS Ground package delivery in the future:

1. Tracking Your Package

Utilize the tracking service provided by UPS to monitor the progress of your package. By knowing the estimated delivery date and tracking its status, you can plan accordingly and ensure you’re available when the package arrives.

2. Providing Delivery Instructions

If you anticipate being away during the delivery, consider providing specific instructions to the UPS driver. You can leave a note at your door, requesting the package to be left with a neighbor or in a safe spot at your property.

3. Utilizing UPS My Choice

Sign up for UPS My Choice, a free service that provides you with greater control and flexibility over your deliveries. With UPS My Choice, you can reschedule deliveries, redirect packages, receive delivery notifications, and even provide authorization for packages to be left without a signature.


Missing the delivery of your UPS Ground package can be inconvenient, but it’s important to remember that there are solutions available.

By promptly contacting UPS and taking the appropriate steps, you can ensure the successful receipt of your package.

Additionally, taking preventive measures, such as tracking your package and utilizing UPS My Choice, can help minimize the chances of missing future deliveries.

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