How Do I Request a Delivery Change for My Ups Package?

How do I request a delivery change for my Ups package? Here is a comprehensive but in-depth guide on the process of requesting a delivery change for your UPS package, providing you with various options to suit your needs.

How Do I Request a Delivery Change for My Ups Package?

Before we delve into the methods of requesting a delivery change, let’s understand the significance of such requests. 

UPS, one of the world’s leading package delivery companies, recognizes that recipients may have specific preferences or circumstances that necessitate modifying the original delivery plans. 

Whether you need to reschedule the delivery time, change the delivery address, or reroute the package altogether, UPS offers several solutions to accommodate your needs.


How Do I Request a Delivery Change for My Ups Package?

Here are some methods to request delivery change:

1. Online Options

One of the most convenient ways to request a delivery change is by utilizing UPS’s online options. 

These platforms provide flexibility and efficiency, allowing you to modify the delivery details at your convenience. Here are a few online options offered by UPS:

2. UPS My Choice

UPS My Choice is a comprehensive online service that empowers you to take control of your deliveries. 

By signing up for UPS My Choice, you gain access to a range of features, including the ability to request delivery changes. 

Through this platform, you can reschedule the delivery time, redirect the package to a UPS Access Point location, or authorize the driver to leave the package at a secure location of your choice.

3. Tracking Number-Based Request

If you prefer a more direct approach, you can request a delivery change by using your package’s tracking number. 

Simply visit the UPS website, enter the tracking number provided, and navigate to the appropriate section to modify the delivery instructions. 

This method is particularly useful if you want to make quick changes without signing up for additional services.

4. UPS Website

The UPS website itself offers a user-friendly interface where you can manage your deliveries effortlessly. 

By accessing the tracking page on the UPS website, you can find the necessary options to request a delivery change. 

The website provides step-by-step instructions and prompts to guide you through the process smoothly.

How to Contact UPS Customer Service

If you prefer a more personalized approach or encounter any difficulties with online methods, contacting UPS customer service is an excellent alternative. 

UPS offers multiple channels through which you can reach their customer service representatives, ensuring that you receive prompt assistance. Here are some contact methods you can utilize:

1. Phone Call

A traditional yet reliable way to request a delivery change is by contacting UPS customer service via phone. 

You can find the appropriate phone number for your region on the UPS website or the packaging slip accompanying your package. 

When calling, be prepared to provide the necessary details, such as the tracking number and the changes you wish to make.

2. Email

For those who prefer written communication, sending an email to UPS customer service is a viable option. 

Craft a concise email explaining your request and include essential details such as the tracking number and your preferred changes. 

Be sure to use a clear subject line to ensure your message receives prompt attention.

3. Social Media

In this digital age, social media platforms have become an effective means of communication. UPS maintains an active presence on platforms like Twitter and Facebook, where you can reach out to their customer service team. 

Send them a direct message explaining your request, and they will guide you through the process.

Tips for Requesting Delivery Change

When submitting a delivery change request, it’s crucial to follow a few tips to ensure the process goes smoothly. Consider the following guidelines:

1. Provide necessary details: Clearly state the tracking number and provide accurate information regarding the changes you wish to make.

2. Be clear and concise: Use simple and straightforward language to communicate your request effectively.

3. Follow UPS guidelines: Familiarize yourself with UPS’s policies and guidelines for delivery changes to avoid any potential issues.

4. Consider any additional fees: Depending on the nature of the charge, UPS may apply additional charges. Take these into account when making your request.

Benefits of Requesting Delivery Change

Requesting a delivery change for your UPS package offers several advantages that contribute to a more convenient and flexible experience. Let’s explore the benefits:

1. Flexibility in delivery

By requesting a delivery change, you gain the flexibility to align the package’s arrival with your schedule, ensuring you’re available to receive it.

2. Preventing missed deliveries

Modifying the delivery details helps prevent missed deliveries, saving you the hassle of rescheduling or picking up the package from a UPS facility.

3. Convenient options for recipients

UPS provides various delivery change options, such as rerouting the package to a UPS Access Point™ or designating a secure location for the driver to leave it, catering to your preferences and convenience.


In conclusion, if you find yourself needing to request a delivery charge for your UPS package, you now have a variety of options at your disposal. 

Whether you choose to utilize UPS’s online services, contact customer service directly, or follow the provided tips, the process should be straightforward and efficient. 

By taking advantage of these resources, you can ensure your package arrives when and where it suits you best.

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