How Do I Track a UPS Package if the Tracking ID is Invalid?

How do I track a Ups package if the tracking Id is invalid? An invalid tracking Id is no reason to worry. There are various ways to track a UPS package even if the tracking ID seems to be invalid. So, let’s dive in!

What is UPS Express Worldwide

When it comes to shipping packages, UPS (United Parcel Service) is a popular choice for many individuals and businesses. 

Tracking your package is an essential part of the shipping process, allowing you to keep tabs on its whereabouts and ensure it reaches its destination on time. 

However, sometimes you may encounter a situation where the tracking ID provided for your UPS package appears to be invalid. So let’s find out how we can fix this.


How Do I Track a UPS Package if the Tracking ID is Invalid?

If you find yourself in a situation where the tracking ID for your UPS package is invalid, there are a few steps you can take to track your package successfully. Let’s explore them one by one.

1. Double-Check the Tracking ID

The first and simplest step is to double-check the tracking ID you have entered. It’s possible that a small typo or error was made while entering the tracking number, leading to an invalid result.

Ensure that you have correctly entered all the digits and characters of the tracking ID provided to you.

2. Contact UPS Customer Support

If you have confirmed that the tracking ID is correct and still encounter an invalid result, it’s best to reach out to UPS customer support.

UPS has a dedicated customer service team that can assist you in resolving any issues with tracking your package. You can contact them via phone, email, or through their website’s live chat feature.

3. Provide Additional Information

When contacting UPS customer support, be prepared to provide them with additional information about your package.

This may include details such as the sender’s address, recipient’s address, package dimensions, and any other relevant information.

By supplying this additional information, you can help UPS investigate and track your package more effectively.

4. Utilize UPS My Choice

If you are a UPS My Choice member, you can take advantage of additional tracking features that may help you locate your package. UPS My Choice allows you to customize your package deliveries, receive delivery alerts, and even reroute packages to a different address. These features can be accessed through the UPS website or mobile app.

5. Track Through UPS Access Point

UPS Access Point is a convenient service offered by UPS that allows you to redirect your package to a nearby UPS Access Point location. If your tracking ID appears to be invalid, you can check if your package has been redirected to an Access Point location by visiting the UPS website and using their tracking tool specifically designed for Access Point packages.

6. Contact the Sender

If all else fails, and you are still unable to track your package, it’s worth reaching out to the sender. The sender may have additional information or resources to assist you in tracking the package. They can potentially contact UPS on your behalf and provide any necessary details to resolve the issue.


Tracking a UPS package is essential to ensure its safe and timely delivery. If you encounter an invalid tracking ID, it’s important not to panic. By double-checking the tracking ID, contacting UPS customer support, providing additional information, utilizing UPS My Choice and UPS Access Point services, and communicating with the sender, you can increase your chances of successfully tracking your package. Remember, persistence and proactive communication are key when faced with tracking issues. Happy tracking!

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