How long will UPS hold a package? If you’re trying to send or receive a package through UPS, you may be wondering how long UPS will hold a package before they return it to the sender. This article will explore everything you need to know about how long UPS will hold a package.
If you’re expecting a package through UPS, you may have the option to use their “Hold for Pickup service.”
Instead of having your package delivered to your door, you can ask them to keep it for you at a UPS location of your choice.
It can be extremely useful if you are unable to receive the package in person or want to guarantee its safety.
But how long will UPS hold a package?
How long will UPS Hold a Package?
If you choose to use the Hold for Pickup service, you may be wondering how long UPS will hold your package.
However, in general, the answer to the question, “how long will UPS hold a package?” is that UPS will hold your package for up to 7 calendar days at the location you selected.
They will then return the package to the sender.
If you are not able to come and receive your package in person, UPS will usually try other ways to deliver your package to you.
But how can they do that, and how long will UPS hold a package? Especially in such situations?
The number of ways they can use can vary depending on the shipping method and the specific circumstances of the delivery, such as:
1. UPS Ground and UPS 3-Day Select Shipping Methods
If you’re using the UPS Ground or UPS 3 Day Select shipping methods, UPS will usually make three delivery attempts. The package will be returned to the sender after the third try.
2. UPS Next Day Air and UPS 2nd Day Air Shipping Methods
If you’re using the UPS Next Day Air or UPS 2nd Day Air shipping methods, UPS will make one delivery attempt.
If you are not able to receive the package on the first delivery, you can request for a second delivery for a fee.
If the second try fails, they will return the package to the sender.
3. UPS Access Point Locations
If you can’t receive your package at home or work, you might be able to have it kept at a UPS Access Point.
These locations are usually in convenience stores, pharmacies, and other retail stores. You can select a UPS Access Point location during the checkout process when you’re placing your order.
UPS access points will hold your package for just seven days and if you still don’t come for it by that time, they will definitely return it to the sender.
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How do I tell UPS to Hold my Package for Pickup?
There are 2 ways you can inform UPS to hold your package for you. The first is to call them and the second is to use the UPS My Choice account.
If you want to call them to hold your package, you’ll call the customer care line which is 1-800-PICK-UPS, or 1-800-742-5877.
Make sure you say the words “hold a package for pickup” when they respond and the automated system will definitely ask you for more details.
The details will include a brief description of your package and, of course, your package’s tracking number and you must have them handy because that’s the only way to identify your package.
You can find your tracking number from these three sources:
- The confirmation email you got from UPS.
- The email from the sender of the package after it was shipped.
- The receipt you received from UPS.
In summary, UPS will typically hold a package for up to 7 calendar days at a location of your choosing. The package will be returned to the sender after that time.
However, if you are unable to receive your package within the specified seven days, there are other options you can use to get their attention and hold your package for a longer period.